After much discussion, we finally have another understanding with CSC in the hours of work file. When a member leaves a schedule, the balance of hours of work is reconciled so that the member accounts for 40 hours of work and leave per week, from April 1 2013 (or the date of hiring if after April 1 2013) until the day the person leaves the schedule. As of November 25 2015, no other mathematical operation will be performed to determine the balance of hours of work. Please ignore the numbers that may have been provided to you before this date as they were incorrect.
CSC expects to have SDS provide the balance of hours of work automatically after December 10th, although this date is uncertain at this time.